Costa Ricans are warm, friendly and are quick to smile. It is not uncommon for them to start a conversation even with foreigners. Ticos as they are fondly called would approach foreigners and ask the latter what he thinks about Costa Rica, where he comes from and how his family is doing. In the same way, Costa Ricans appreciate being asked about their families particularly their children, the local culture and history. It gives them great pride to discuss the beauty of Costa Rica.
On the other hand, Costa Ricans have a deep sense of honor, thus, care should be taken not to say anything that would in the least be interpreted as disrespectful. Politics and family are good conversation topics while Costa Ricans shy away from discussions about religion and personal criticisms.
Costa Ricans, regardless of social standing, conduct themselves with utmost humility. They frown upon boasting of any kind. Public displays of anger and impatience are also seen as bad manners. Because of their desire to leave good impressions, Costa Ricans are wary of embarrassing themselves or appearing rude or unhelpful. As such, they are exceedingly courteous.
With Costa Ricans, a handshake is the most common form of greeting. A firm handshake is preferred between men. Women often greet each other by patting or touching the left forearm lightly instead of shaking hands. Women friends may exchange a light kiss on the cheek. Abrazo or embrace is not typically done in Costa Rica as compared to other Latin countries.
In Costa Rica, everybody receives equal treatment and respect regardless of social standing. However, titles are important and should be used if aware of them. They are usually included in business cards. A person should be addressed directly by using his/her title only. Professionals are addressed according to their university degree. A physician is called a Doctor, teachers prefer Profesor, lawyers are Abogado and engineers go by the title Ingeniero. Persons who do not have professional titles should be addressed as Senor (Mr), Senora (Mrs), Senorita (Miss) plus their appropriate surname. Most Costa Ricans have two surnames, one from their father which is written first followed by their mothers’ surnames. Only the father’s surname is used when addressing someone.
Latin countries are more flexible when it comes to punctuality. Being late for an appointment for thirty minutes is acceptable. Costa Ricans may not be punctual when it comes to social activities but they are on time for their business appointments. Since they only have a short time for midday break, everyone is expected to be on time for business lunches. Business projects may progress slowly since Costa Ricans are conservative individuals and are averse to taking risks. They do not usually welcome new ideas. They tend to lack initiative and are passive.
People in downtown San Jose dress more formally than those in the countryside. Costa Ricans do not usually wear shorts outside beach areas. Leather dress shoes are the norm. Tennis shoes are only for sports. For business meetings, formal business attire is expected. Men should wear a conservative, dark and lightweight business suit with a tie. For women, dress, skirt and blouse or light business suit is recommended. Nowadays, it is common for women to wear pants to work. Jackets or coats should be worn all through the meeting.
When accepting a dinner or lunch invitation, it is customary to bring flowers such as roses but not calla lilies which are associated with funerals. Suggested gifts are fine wine, chocolates and other delicacies. Costa Rican women are partial to perfume or silk scarves. As a guest, expect to be seated at the head of the table. If you are a first time guest, linger only for an hour or less after the meal is finished. Good friends can stay longer. If there are no servants, offering help will be greatly appreciated. Women should also refrain from drinking liquor. This is seen as being impolite.
There are other unacceptable behaviors in Costa Rica. Putting ones feet on any furniture is a no-no except on items specifically designed for that purpose. Fidgeting with ones hands and feet is impolite. Making a fist with the thumb sticking out in the middle is offensive. Offering bribes to police officers or any bureau personnel is prohibited. Bargaining is not allowed in store and local markets.